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    The Sterling Link truly values its customers and respects their privacy. We collect customer information in an effort to improve our customer’s shopping experience and to communicate with our customers about our products and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share required information with outside agents when fulfilling orders, delivering packages, sending postal mail and e-mail, and processing credit card payments. We do not maintain a record of the credit card information you submit to us for payment. This policy describes the personal information we collect about you, why we collect it and how we use it.

    What information does The Sterling Link collect? We collect information, such as your name, company name, phone, email and/or postal address, quote information, and credit card information that you provide to place and order with The Sterling Link. However, we do not maintain a record of the credit card information you submit to us for payment. You can choose not to provide certain information, but then you may not be able to take advantage of various promotions, receive your order, or receive an accurate quote.

    How will The Sterling Link use my information? When you make a purchase from The Sterling Link, we use the information that you provide exclusively for the purpose of processing orders, responding to your requests, and communicating with you should you have additional questions regarding your order.

    When you set-up and online account with thesterlinglink.com, you will automatically be registered to receive email updates. In addition, if you participate in a promotion, you will have the opportunity to choose to receive emails from us regarding our products, services, special offers and promotions.

    If at any time you would like to be removed from our email or postal mailing lists, feel free to contact us by sending an email to customersfirst@thesterlinglink.com. Please be sure to include your first and last name & email address. Please be advised that it may take 3-5 business days to remove your email address from our database.

    Will The Sterling Link sell, rent, or share my information with third parties? No, we do not sell, rent, share, or disclose personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

    We use cookies that collect certain information about you by automated means including when you visit our website and enter your email address. 

    We also use third-party analytics on our website such as Google Analytics which use cookies and similar technologies to collect data (such as IP address) to evaluate use of and interaction with our website. To learn more about this analytic service and how to opt out, please visit the relevant website listed below here: 

    Google Analytics: http://www.google.com/analytics/learn/privacy.html 

    The providers of third-party apps, tools, widgets and plug-ins on our website, such as Facebook or Instagram, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, The Sterling Link is not responsible for these providers’ information practices.

    How do I access my information? How do I change or delete my information? You can access your personal information by logging into your account. Any updates can be made in the same manner.

    How do I know my order information is secure? Protecting your order information is extremely important to us. To check the security of your connection, look at the upper right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), your connection is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

    To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input.

    Should you have any questions or concerns, please feel free to contact us at customersfirst@thesterlinglink.com.

    Last Updated 02.20.2019